Course Details

  • Identify and describe the requirements of ISO 9001:2015
  • Describe the types of documentation to be employed in developing a quality management system
  • Identify tools to be used in management system development
  • Identify the steps in the certification process
  • Lead companies to ISO 9001 Certification
  • Pre-course assessments
  • Background and overview of the ISO 9000 family of standards
  • An introduction to auditing and implementing an audit system as well as the auditors role in the process
  • Documentation hierarchy
  • Document control, maintenance, storage and disposal
  • Evaluating the compliance of documents and the control system
  • Requirements examined and explained
  • Planning and managing a process based audit
  • Resources and timing
  • Use of checklists
  • Selection of audit teams
  • Conducting the audit – skills, techniques and auditor competence
  • Evaluating the significance of audit findings
  • Communicating and presenting audit reports
  • Non-conformities and quality improvement as a result of corrective actions
  • End of course quiz
  • Participant Manual
  • Sample documents (Handouts)
  • ISO 9001:2015 –Full Standard

For registration and further information

Damien Chapman


Dymphana McEachrane


Premier Quality Services Limited

2 Century Drive, Trincity Industrial Estate, Macoya

Phone: (868) 662-8827 Ext. 2501, 2505, 2507

             (868) 645-9026/ 9268        

Fax:      (868) 645-8879